Log into the Motive Fleet Dashboard. Click the profile icon. Click Account Settings Click Edit. Scroll down to the Preferences section and select ...
The Motive Platform
Changing Speed Units and Time Zones on the Fleet Dashboard
Motive Single Sign On (SSO)
Enterprises use multiple systems and application tools to run their operations, which means users are often logging into and switching betw...
Deactivate a Fleet User Account
The Motive Fleet Dashboard allows Fleet Admins to manage their fleet. In this article, you will learn how to deactivate an account or role from you...
How to Download CSV Files From WEX/EFS Fuel Purchase Integration
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction WEX/EFS fuel purchase integration allows the fleet user...
How To Bulk Enable Or Disable Personal Conveyance For Drivers
Introduction Motive has a new feature that enables Fleets to allow Personal Conveyance in bulk. This feature is designed in compliance with the FMC...
Bulk Upload Geofences
Fleet Admins set up geofences to alert Fleet Managers and external recipients about Drivers when they enter or exit a specific area. The following ...
How to Bulk Update Driver Settings?
Introduction Motive now allows fleets to enable or disable a few settings for multiple drivers at a time. Steps 1. Log in to the Fleet Dashboard ...
How to make a Fleet Manager an Admin
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Fleet Users Introduction If you are an Admin for your company, you can...
How to View the Edited Odometer Readings and Lifetime Engine Hours for OBD-II Vehicles
Audience Fleet Admin Applies To Fleet Dashboard > Admin > Vehicles Introduction Fleet Admins can view and edit the Odometer readings and ...
Setting up automatic Motive App updates on iOS
Follow these steps to enable automatic app updates and avail the latest features of the Motive Driver App:Open the Settings on your iOS device.Scro...
How to use the 2-factor authentication on the Motive account
Two-factor authentication, also known as 2-step verification, adds an extra layer of security to the Motive account beyond the password. When 2-fac...
Find/Search WiFi Password for Vehicle Gateway
Fleet Admins and Fleet Managers can easily locate the WiFi password of their Vehicle Gateway using the Motive Fleet Dashboard. This password can be...
Discrepancy in Units for Driver Distance between Miles and Kilometers
Symptoms: Mixed Units for Driver Distance – Miles vs. Kilometers Discrepancy in odometer- Miles vs. Kilometers Discrepancy in IFTA reports Causes...
How to Change a Driver's Compliance Mode Using Fleet Dashboard
Introduction Fleet Admins and Managers can use the Fleet Dashboard to change their desired Driver's account settings to ELD Compliance from Electro...
*New Fleet Admins Start Here* - Getting Started with Motive for Fleet Admin
Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started and make the most of ...
How to add users to the company on the Fleet Dashboard?
Audience Fleet Admins Applies To Fleet Dashboard > Admin Introduction As an Admin, you might need to add users to your comp...
Edit a Fleet Manager Account
Fleet Admins can edit a Fleet User’s profile anytime they want. If you have created a profile for your Fleet Manager on the Fleet Dashboard and wan...
Vehicle Admin
Vehicle Admin completely redesigns how vehicle settings are organized, customized, and managed across the Motive platform. Built on the Admin frame...
How to edit your company information through Fleet Dashboard
Introduction The Motive Fleet Dashboard allows the Fleet Admin to create a company profile to manage their fleet. In this article, you will learn...
How to view Split Sleeper Hours in the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Managers and Fleet Admins can utilize the Split Sleep...
Reset Password for Fleet Dashboard
In case you have forgotten your password, you can reset it with a few simple steps. Note: Motive Support can't reset passwords on behalf of our use...
Log in/Log out of Motive Fleet Dashboard
Motive allows Fleet Admins and Fleet Managers to log in and log out of the Fleet Dashboard using a mobile browser to manage drivers, vehicles, and ...
Force-enable Existing Drivers for ELD Mode
Fleet Admins can force-enable drivers for ELD mode if a driver was previously set in Electronic Logbook mode. This will allow drivers to start conn...
How to create Custom User Roles and Assign Permissions on the Motive Fleet Dashboard
Introduction Fleet Admins can manage, access, and improve the security of their fleet’s data with custom roles and permissions. They can either use...
Edit or Reset Driver’s Profile Password on Fleet Dashboard
Fleet Admins can reset the Driver’s profile password from the Fleet Dashboard. Note: Motive Support can't reset passwords on behalf of our users...
Data Retention
Motive customers can manage their data retention per a predefined schedule. They can decide which data to retain and for how long. Note:...
Self-service Data Retention
Introduction Fleet Admins can manage their data retention per their schedule. They can decide which data to retain and for how long. ...
How to reactivate a Driver profile
Audience Fleet Admin Applies To Fleet Dashboard Introduction Fleet Admin Dashboard enables the Fleet Admins to access and select from...
How to edit Time Zones from Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Account Setting Introduction Both Fleet Managers and Fleet A...
How to set up unique Driver ID
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Drivers Introduction The Motive Fleet Dashboard supports the feature of hav...