Creating and maintaining accurate vehicle profiles in the Motive Dashboard is essential for compliance, precise tracking, and efficient operations....
The Motive Platform
Create & Edit Vehicles
Fleet Users
Fleet users are non-driving personnel, like administrators, managers, and dispatchers, who use the Motive Dashboard to manage fleet operations. Man...
Verify installation of Vehicle Gateway on the Fleet App
The Motive Fleet App lets you run the verification test for Vehicle Gateway anytime after installation, directly from the Vehicle Gateway details p...
Buy products from the Motive Shop
Motive Shop is Motive’s e-commerce platform that enables Fleet Admins to self-serve orders for additional product bundles, cables and accessories i...
Motive Shop Introduction
The Motive Shop is Motive’s e-commerce platform that enables Fleet Admins to self-serve orders for additional product bundles, cables, and accessor...
Motive Data Bridge
Motive Data Bridge is designed for customers who require advanced analytics on large-scale datasets. It allows direct access to raw Motive data thr...
Switch Languages in the Motive Fleet App
The Motive Fleet App automatically defaults to the device's language upon first use. For instance, if the phone is already set up in Spanish, the M...
Send an Output File from the Fleet Dashboard using a mobile device
The Motive Fleet Dashboard enables fleet users to access, generate, and transfer an Output file conveniently.Transferring the Output File from the ...
Viewing the status of a vehicle’s WiFi hotspot
For every vehicle, there are three ways to check the WiFi status, so you can always keep track of every WiFi device and its hotspot usage. WiFi hot...
View logs of deactivated drivers
Motive allows Fleet Admins to view logs for deactivated drivers as well. In this article, you will learn how to view logs for the drivers who are d...
Enable Ignore Drive Time
Follow these steps and enable the Ignore Drive Time option to exclude specific trips from being recorded or counted toward drive time. Login to Mot...
Bulk Upload Asset Profiles
Motive believes in making your journey from another tool or no tool to Motive should be easy and without any hiccups. To ensure it, you can upload ...
Groups
On the Motive dashboard, groups are a way for fleet administrators to organize and manage their fleet's assets, drivers, vehicles, and geofences.Ov...
Roles and Permissions
Roles and permissions are essential access control features in the Motive Dashboard that allow you to limit what each fleet user can see and do on ...
Geofences
Geofences are virtual boundaries you can create in the Motive Dashboard to define areas like yards, customer sites, or restricted zones. These digi...
Audit Log
The Audit Log in the Motive Dashboard keeps a record of actions made to your Motive account's admin view. It shows what was changed, who made the c...
Introduction to Fleet App
The Motive Fleet App is designed to help fleet admins and managers monitor and manage operations on the go. This article explains the app’s feature...
Fleet View
The Fleet View page in the Motive Fleet App shows a real-time, interactive map of your entire fleet. It helps you monitor vehicles, drivers, and as...
Safety
The Safety page in the Motive Fleet App gives you a clear view of your fleet’s safety performance from your mobile device. You can check Safety Sco...
Devices
The devices section in the Motive Fleet App lets you view, manage, and install hardware across your vehicles and assets. It gives you real-time vis...
Motive Single Sign On (SSO)
Enterprises use multiple systems and application tools to run their operations, which means users are often logging into and switching between mul...
Red clock icon on driver profile in Fleet App
If there is a red clock icon on the driver profile in the Fleet App, it represents both: A driver is approaching a violation with a threshold of h...
Bulk Upload Geofences
Fleet Admins set up geofences to alert Fleet Managers and external recipients about Drivers when they enter or exit a specific area. The following ...
How to View the Edited Odometer Readings and Lifetime Engine Hours for OBD-II Vehicles
Audience Fleet Admin Applies To Fleet Dashboard > Admin > Vehicles Introduction Fleet Admins can view and edit the Odometer readings and ...
Setting up automatic Motive App updates on iOS
Follow these steps to enable automatic app updates and avail the latest features of the Motive Driver App:Open the Settings on your iOS device.Scro...
Managing 2-Factor Authentication (2FA)
Motive’s Two-Factor Authentication (2FA) enhances fleet security by requiring a secondary verification code during login. Fleet Managers can enforc...
Find/Search WiFi Password for Vehicle Gateway
Fleet Admins and Fleet Managers can easily locate the WiFi password of their Vehicle Gateway using the Motive Fleet Dashboard. This password can be...
*New Fleet Admins Start Here* - Getting Started with Motive for Fleet Admin
Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started and make the most of ...
Vehicle Admin
Vehicle Admin completely redesigns how vehicle settings are organized, customized, and managed across the Motive platform. Built on the Admin frame...
Reset Password for Fleet Dashboard
In case you have forgotten your password, you can reset it with a few simple steps. Note: Motive Support can't reset passwords on behalf of our use...