Fleet users are non-driving personnel, like administrators, managers, and dispatchers, who use the Motive Dashboard to manage fleet operations. Man...
The Motive Platform
Fleet Users
Verify installation of Vehicle Gateway on the Fleet App
The Motive Fleet App lets you run the verification test for Vehicle Gateway anytime after installation, directly from the Vehicle Gateway details p...
Deactivate Drivers from Company
Fleet Admins can remove or deactivate the Drivers from their company from the Motive Fleet Dashboard. Read this article to learn more about how to ...
Locate My Asset on Motive Fleet Dashboard
The Locate My Asset feature allows Fleet Admins and Fleet Managers to request immediate location pings from Asset Gateway 31 (Asset Gateway Mini) d...
Motive Shop video tutorials
Audience Fleet Managers, Fleet Admins Applies To Motive Shop Introduction A series of video tutorials is listed below to help you navigat...
Edit Odometer Readings on the Driver logs
Fleet Managers have the authority to edit the odometer reading from the Fleet Dashboard. Editing Odometer Readings 1. Log into the Fleet Dashboard ...
Buy products from the Motive Shop
Motive Shop is Motive’s e-commerce platform that enables Fleet Admins to self-serve orders for additional product bundles, cables and accessories i...
Motive Shop Introduction
The Motive Shop is Motive’s e-commerce platform that enables Fleet Admins to self-serve orders for additional product bundles, cables, and accessor...
Motive Data Bridge
Motive Data Bridge is designed for customers who require advanced analytics on large-scale datasets. It allows direct access to raw Motive data thr...
Agriculture Exception using Fleet Dashboard
Motive now allows fleets to activate the agriculture exception for ELD drivers. With this feature, drivers can set an agricultural source in the ap...
Switch Languages in the Motive Fleet App
The Motive Fleet App automatically defaults to the device's language upon first use. For instance, if the phone is already set up in Spanish, the M...
Send an Output File from the Fleet Dashboard using a mobile device
The Motive Fleet Dashboard enables fleet users to access, generate, and transfer an Output file conveniently. Transferring the Output File from the...
Edit Fleet Admin/Managers Roles And Access
A Fleet admin can edit or manage the roles and access of their fleet users. Editing fleet admin/managers' roles and access Log in to the Fleet Da...
Viewing the status of a vehicle’s WiFi hotspot
For every vehicle, there are three ways to check the WiFi status, so you can always keep track of every WiFi device and its hotspot usage. WiFi hot...
View logs of deactivated drivers
Motive allows Fleet Admins to view logs for deactivated drivers as well. In this article, you will learn how to view logs for the drivers who are d...
Enable Ignore Drive Time
Enable the Ignore Drive Time option from the mobile app to exclude specific trips from being recorded or counted toward drive time. Ignore D...
How to Bulk Add and Remove Selected Drivers from Groups
Fleet Admins can add and remove a selected list of Drivers from multiple groups using the Fleet Dashboard. Adding Drivers to Groups in bulk 1. Log...
Bulk Upload Asset Profiles
Motive believes in making your journey from another tool or no tool to Motive should be easy and without any hiccups. To ensure it, you can upload ...
Groups
On the Motive dashboard, groups are a way for fleet administrators to organize and manage their fleet's assets, drivers, vehicles, and geofences.Ov...
Roles and Permissions
Roles and permissions are essential access control features in the Motive Dashboard that allow you to limit what each fleet user can see and do on ...
Geofences
Geofences are virtual boundaries you can create in the Motive Dashboard to define areas like yards, customer sites, or restricted zones. These digi...
Audit Log
The Audit Log in the Motive Dashboard keeps a record of actions made to your Motive account's admin view. It shows what was changed, who made the c...
Introduction to Fleet App
The Motive Fleet App is designed to help fleet admins and managers monitor and manage operations on the go. This article explains the app’s feature...
Fleet View
The Fleet View page in the Motive Fleet App shows a real-time, interactive map of your entire fleet. It helps you monitor vehicles, drivers, and as...
Safety
The Safety page in the Motive Fleet App gives you a clear view of your fleet’s safety performance from your mobile device. You can check Safety Sco...
Devices
The devices section in the Motive Fleet App lets you view, manage, and install hardware across your vehicles and assets. It gives you real-time vis...
Customize admin roles and access
A Fleet Admin can add multiple Admins to take care of different departments in the fleet. These Admins might not need access to everything in the m...
Create/Assign Driver Walkthrough
Fleet Admins can create and assign a walkthrough from the Fleet Dashboard. Below are steps that you can follow to create and assign one. Create a D...
Company's Time Zone
In this article, Fleet Admins can know how to change or set the Company's Time Zone settings from Fleet Dashboard. Change Company's Time Zone on Fl...
Annotate Unidentified Driving Events
Motive allows Fleet Managers and Fleet Administrators to add notes to trips, either identified or unidentified, using the Motive Fleet Dashboard. T...