What is self-service data retention?

    Audience Fleet Admins
    Applies To Fleet Dashboard > Admin > Company

     

    Introduction

    Fleet Admins can manage their data retention per their schedule. They can decide which data to retain and for how long.

     

    Note: Once a Fleet Admin decides to delete the data and choose a retention policy, the data is no longer accessible in the Fleet Dashboard.

     

    Self-service data retention Overview

    Motive retains your compliance, safety, and other data indefinitely by default. 

    However, You can customize your data retention policies for the following categories of data:

    • Safety
    • Compliance
    • Location
    • Messaging

     

    Safety

    • Dashcam videos (critical events and recall) & associated metadata
    • Speeding events & history 
    • Safety Score history 
    • Coaching history 

     

    Compliance

    • Driver logs: duty status changes/remarks
    • DVIRs / defects
    • All trips 
    • Log suggestions/notes by Fleet Managers
    • ELD Output files
    • HoS violations 
    • Cycle restarts

     

    Location 

    • Driver/Vehicle/Asset location history
    • Vehicle trip history
    • Dispatch history
    • Idling events

     

    Messaging

    • Message history
    • Conversation history
    Note: Messages within a conversation are deleted on a rolling basis as they reach the data retention period. Entire conversations are deleted when the most recent message exceeds the data retention period.

     

    Maintenance

    • DVIRs

     

    Data Retention Policies

    Note: If you can’t edit the data retention settings in the Fleet Dashboard’s Admin settings, contact Motive Support and request it to be enabled. 

    Fleet Admins can choose their retention policy for the Compliance, Safety, Messaging, Location, and Maintenance categories from the Admin settings on the Fleet Dashboard. By default, data is stored indefinitely for North American customers.

    These are the available data retention periods:

     

      Compliance Safety Messaging Location Maintenance
    2 Weeks Not available Available Not available Not available  Not available 
    1 Month Not available Available Available Available  Not available 
    90 Days Not available Not available Not available Not available Available
    6 Months Available Available Available Available  Available 
    1 Year Not available Available Not available Available  Available 
    Indefinitely Available Available Available Available  Available 

     

    Note: You can not see the data category types if you do not enable self-serve data retention. Contact customer support to enable the feature for you.

     

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