The Motive Smart Dashcam works seamlessly alongside the Motive Vehicle Gateway to instantly record video footage when critical events occur such as hard braking, hard cornering, or rapid acceleration.
If you’re unsure about your Dashcam model, please refer to this article for clarification.
In this article, you will learn how to verify the Motive Smart Dashcam is working correctly and taking images as expected.
| Note: Kindly make sure that the Vehicle Gateway is properly installed and vehicle engine needs to be running before you connect and test your Dashcam. |
Testing Smart Dashcam
1. Log into the Driver App and tap on Logs.
2. Tap on Current Vehicle.
| Note: Learn how to connect your mobile device to your Vehicle Gateway |
3. Under the Current Vehicle section, tap on Manage Dashcam.
| Note: If the dashcam is successfully detected, it shows ‘connected’ in green and gives you an option to take a test image. |
4. On the Manage Dashcam screen, tap on View Images to see if your Dashcam is working.
5. You will be directed to a new screen where you can view test images. If you have a dual-facing dashcam, you will see both road-facing and driver-facing images.
6. Adjust the Dashcam accordingly so the camera has an unobstructed view of the road (and if you have a dual-facing model, an unobstructed view of the driver as well). If needed, you can use a coin to adjust the camera lenses accordingly by rotating the side screws. For the best view, Motive recommends horizontally aligned screws.
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