How to upload, view, remove receipts, and add comments through the Driver App

    Audience Drivers

    Applies To

    Driver App > Cards

     

    Introduction

    The Motive Driver App allows Drivers to change post-transaction metadata for an already done transaction. This metadata includes editing the receipts and adding comments against a transaction. 

     

    Note: All cardholders with Driver App version >=73.2 installed on their mobile device can now upload receipts and add comments against transactions by default, within 14 days after each transaction.

     

    Steps: Uploading, editing, viewing, and removing receipts 

    Uploading Receipts

    1. Log in to the Motive Driver App and tap the left navigation menu. 

    2. Select Motive Card.

    3. Tap Recent Transactions.

    4. Select the transaction for which you want to upload the transaction receipt.

    5. Tap the Edit icon.

     6. In the Receipt section, tap on the camera icon to upload the Receipt.

    7. Tap Take a new image.

     

    8. Once the image gets loaded, tap Save.

    Note: Receipts can be uploaded up to 14 days after a transaction, after which the transaction cannot be edited. You can add up to 5 receipts.

    9. A pop-up message displays Edits Saved.

     

    Viewing Receipts

    1. Follow the steps 1 to 3 from the above section.

    2. Tap the image under Receipt.

    3. You can now view your transaction receipt.

     

    Removing Receipts

    1. Follow steps 1 to 5 in the above section to open the edit view of a transaction.

    2. Under the Receipt section, tap the cross on the image.

    3. A pop-up appears to confirm the removal. Tap Yes.

     

    Adding comments

    1. Follow steps 1 to 5 from the section above to open the edit view of a transaction.

    2. Add Comments/notes regarding the transaction in the edit box.

    3 Tap Save.

     

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