| Audience | Drivers, Fleet Admins |
| Applies To | Fleet Dashboard |
Introduction
The Auto Decline When Fuel Level Above X% feature helps Fleet Admins prevent unnecessary fuel purchases by automatically declining transactions when a vehicle's fuel level is above a specified percentage.
Steps: Setting Up Auto Decline when fuel level is more than X% for Fuel Theft Detection
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Enabling Auto-decline when the fuel level is more than X% for Fuel Theft Detection
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Viewing Auto-declined Transactions when the fuel level is above X%
Enabling Auto-decline when the fuel level is more than X% for Fuel Theft Detection
1. Log in to the Motive Fleet Dashboard and click Admin in the left-hand menu.
2. Select Cards from the list.
3. Click Settings tab.
4. Under the Fuel Purchase Settings, click Edit.
5. Locate Auto Decline When Fuel Level Above X%. Toggle the switch to enable.
6. Enter the desired fuel percentage threshold (e.g., 70%).
7. Click Save.
Viewing Auto-declined Transactions when the fuel level is above X%
1. Log in to the Fleet Dashboard.
2. Click Cards.
3. Click the Overview tab.
4. Click Suspicious Spend.
5. Click the Transactions tab.
6. Select Declined from the Status filter.
7. Select Needs review from Flag reason to view all the Auto-declined Transactions that need review. The list of Auto-declined Transactions appears.
8. Hover over the red icon to see if it’s the transaction for an Auto-declined Vehicle.
9. The Transaction Details appear on the right side of the screen. Here you can review the reason for the Auto-decline and other related information.
| Note: Vehicle telematics data determines the fuel level percentage. Ensure that vehicles have active Motive tracking to use this feature effectively. |