ServiceTitan integration with Motive

ServiceTitan is the leading all-in-one software platform purpose-built to power the essential trades, including HVAC, plumbing, and electrical services. 

By centralising every aspect of a contracting business—from marketing and dispatching to invoicing and payments—it serves as the core operational engine for service providers. The platform is designed to replace fragmented manual processes with a single, cloud-based source of truth, enabling business owners to scale their operations, improve technician productivity, and provide a modern, seamless experience for their customers.

The integration bridges the two platforms into one cohesive operational ecosystem — fleet admins and managers get unified visibility across fleet health, labor records, and field operations without toggling between siloed tools.

Integration Benefits

Here are the key benefits of the Motive and ServiceTitan integration:

Eliminate Redundant Admin Work

  • Driver and vehicle profiles sync automatically from ServiceTitan into Motive, eliminating duplicate data entry and the risk of mismatched records across systems

Real-Time Dispatch Visibility

  • Live GPS pings from Motive stream directly onto the ServiceTitan dispatch map, enabling precision routing and hyper-accurate customer ETAs without any manual location updates

Proactive Vehicle Maintenance

  • Motive odometer readings sync automatically into ServiceTitan, triggering mileage-based maintenance workflows — reducing vehicle downtime caused by missed or overdue service

Payroll Accuracy & Labor Auditability

  • ServiceTitan timecards sync to Motive and are cross-referenced against telematics-verified drive time, flagging discrepancies automatically and creating a verified audit trail for job costing

Integration steps on Motive: 

  1. Log in the Motive Fleet Dashboard and select Marketplace.
  2. In the Search Bar, search for ServiceTitan.
  3. Locate ServiceTitan and click Learn More.
  4. Click Install.
  5. Our API support team will reach out and confirm your consent.
  6. The request will be routed to our PS team who will connect with you to enable the integration

Support for Integration

Motive Support Phone:

+1 855-434-3564

Motive Support Email:

apisupport@gomotive.com

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