Live Streaming

Live Streaming allows fleet managers to view real-time video from AI Dashcams directly in the Fleet Dashboard. This helps monitor driver behavior, respond to incidents as they happen, and improve fleet safety and security.

Overview

Motive’s live streaming feature provides instant visibility into vehicles using AI Dashcams.

Key capabilities include:

• Real-time visibility: View road-facing or driver-facing camera feeds instantly
• Faster incident response: Check on events or emergencies as they happen
• Improved safety oversight: Monitor risky behavior and take immediate action
• Controlled access: Permissions ensure only authorized users can initiate streams

How Live Streaming works

Live streaming provides temporary, real-time access to dashcam footage.

• Streams are not recorded or stored automatically
• Only safety events and recalled videos are saved in the system
• Drivers receive in-cab audio and visual alerts when streaming starts and ends (cannot be disabled)
• Streaming quality depends on cellular connectivity

Prerequisites for Live Streaming

To start a live stream:

• The vehicle must have an AI Dashcam installed
• The vehicle must be powered on
• The vehicle must be in the range of a working cellular signal. The streaming video quality is dependent on the cell signal.
• Live streaming must be enabled for the vehicle
• The Vehicle Gateway has not exceeded the monthly data limit.
• The user must have live streaming permissions

Enable Live Streaming for vehicles

Live streaming must be enabled before it can be used.

1. Log in to the Fleet Dashboard and click Admin
2. Go to Safety
3. In Dashcam settings, click Edit
4. Enable Live Stream
5. Confirm and click Save

Manage Live Streaming permissions

Live streaming access is controlled through user roles.

1. Go to Admin
2. Select Fleet Users
3. Open Roles & Permissions or edit a user role
4. Under Safety permissions, enable Live Streaming
5. Save changes

Only users with this permission can start a live stream.

Start a Live Stream (Fleet Dashboard)

1. Log in to the Fleet Dashboard
2. Go to Fleet View > Vehicles
3. Select a vehicle with an AI Dashcam
4. Open the Live tab
5. Under Cameras, click Start Live Stream

Once connected:

• View the road-facing camera by default
• Switch to driver-facing view if needed

Note: The driver is notified when live streaming starts and ends.

Start a Live Stream (Fleet App)

1. Open the Fleet App
2. Go to Fleet View
3. Select a vehicle
4. Open the Cameras section
5. Tap Start live stream to initiate live streaming.
6. Switch between camera views as needed
7. To exit the live stream, tap the X icon. 

Usage limits and additional footage

• Each AI Dashcam includes 10 minutes of live streaming per month (Pro & Enterprise plans)
• Minutes are device-specific and do not roll over

Purchase additional live streaming

• Add a live streaming license for $5/month
• Includes 10 additional hours per month
• Hours can be pooled across all AI Dashcams
• The license fee is a flat rate and is charged regardless of actual usage. Unused hours do not roll over

To upgrade, contact your Motive representative or Support.

Best practices

• Use live streaming for active incidents or urgent checks.
• Avoid continuous monitoring to protect driver privacy.
• Ensure strong connectivity before starting a session.
• Limit usage to conserve available streaming time.

FAQ

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