Fleet Admins can manage Trip Images from Admin Panel > Safety > Cameras > Images. Trip Images can be turned off, captured at the start of a trip, or captured at a recurring interval. These images appear on the Vehicle and Driver History pages in the Motive Fleet Dashboard.
Enabling Trip Images
- Log in to the Motive Fleet Dashboard and click the Admin icon from the left-side menu.
- From the panel on the left-hand side, select Safety.
- Select Cameras, and then click Edit.
- Choose the available Images setting for your account by clicking the dropdown for Capture trip images. Select the desired Trip Image Capture setting for your account:
- Off: Users will not see images in the vehicle's trip history.
- At start of trip: Users can view an image captured at the start of each vehicle trip.
- At start of trip & every 60 minutes: Users can view an image captured at the start of each trip, with additional images captured every 60 minutes throughout the day.
- Click Save.
| Note: Every 2 minutes and Every 10 minutes options are disabled and will only be enabled for the account on a need basis. |
FAQ
What causes the Image refresh limit exceeded error when refreshing dashcam images?
- The default setting for dashcam image requests is 100 per day. Fleet admins can request 100 images after 24 Hours.
- This limit can be increased, but is not recommended as it would impact the data consumption of the Vehicle Gateway.
- In order to make a change to this limit, please contact Motive support at 855-434-3564.
Was this article helpful?
Share this with others