| Audience | Fleet Admins, Fleet Managers |
| Applies To | Fleet Dashboard > Safety > Coaching |
Introduction
- Motive turnkey, step-by-step coaching workflow automatically pinpoints the Drivers and behaviors that need coaching.
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All relevant logs with issues, videos, speeding events, and coaching history are surfaced in one view to help managers provide personalized, timely feedback.
- [Safety events only] You can easily identify unsafe driving patterns and get full context on every video.
- [Safety events only] Drivers are added to the “Drivers to Coach” list when at least one of their safety events has the “coachable” status. Fleet Managers can manually mark an event as “coachable” or save time with Motive’s automated coaching feature.
- [Compliance] Logs that have HOS violations or Form and Manner errors can be marked as “coachable” from the logs detail page
| Note: This feature is in the beta phase and is going to be released in August 2024. |
Steps: Coaching your Drivers on the Fleet Dashboard
1. Log in to the Fleet Dashboard and click on Coaching in the left-hand side menu.
2. The Coaching tab displays the following:
- Safety Score: the Driver’s Safety Score as of the most recent Monday
- Coachable Behaviors: All the behaviors the Driver needs to be coached on
- Last Coached: the date when the Driver was last coached on an event
- Days on List: The number of days the Driver has been on the coachable Driver list
| Note: This score will only be visible if the driver has a score and safety events that need to be coached on. |
3. Click on Coach button for the Driver you want to coach.
4. The Coaching Session displays. The first page is the Driver Overview page. The Driver Overview page displays an overview of the behaviors that need to be coached, This section also includes a Driver Coaching History, Driver Details, and DRIVE Performance Summary.
5. To begin coaching the first coachable behavior, click Start Coaching.
| Note: To begin coaching on any other coachable behavior, you can click the behavior in Today’s Session. |
6. The coachable behavior detail page displays.
7. For safety events with Dashcam, the video section shows event details: severity, vehicle speed, and if the driver reviewed the event in their app.
| Note: If you wish to view more details on the event click the View Details button. |
8. If the event is not coachable, click Dismiss.
9. You can review the event with the Driver and leave a note for the coaching session.
10. After reviewing the coachable event, click Mark as Coached.
11. After reviewing and marking all behaviors as coached, you will see the Coaching Summary page. This page shows a summary of coached behaviors and notes, which are added to your coaching history.
12. Click Close.
Related Content
- How to Enable Automatically Messaging Drivers of Their Coachable Events
- How are coachable Drivers identified
- How to view safety events and Dashcam videos on Motive App