How to reactivate an ELD/Vehicle Gateway

    Audience Fleet Admins 
    Applies To  Vehicle Gateway 

     

    Introduction

    Fleet Admins can reactivate an ELD/Vehicle Gateway when needed. However, the steps to reactivate a Vehicle Gateway with a canceled subscription are different from the ones deactivated by the Fleet Admin. Once reactivated, you can have your Vehicle Gateway enabled and assigned.

     

    Steps: Reactivating an ELD/Vehicle Gateway

     

    Reactivating an unassigned Vehicle Gateway

    Contact our Customer Care or chat with us to be guided through reactivating and reassigning the Vehicle Gateway to a new vehicle.

     

    Reactivating a Vehicle Gateway with a canceled subscription

    • If your Vehicle Gateway subscription has been canceled for more than 90 days, contact your Account Executive. Share the necessary details, and they will do the needful.
    • If the subscription has been canceled for less than 90 days, please reach out to the Account Executive assigned to you to connect with the Customer Success team. 

     

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