| Audience | Fleet Admins |
| Applies To | Vehicle Gateway |
Introduction
Fleet Admins can reactivate an ELD/Vehicle Gateway when needed. However, the steps to reactivate a Vehicle Gateway with a canceled subscription are different from the ones deactivated by the Fleet Admin. Once reactivated, you can have your Vehicle Gateway enabled and assigned.
Steps: Reactivating an ELD/Vehicle Gateway
- Reactivating an unassigned Vehicle Gateway
- Reactivating a Vehicle Gateway with a canceled subscription
Reactivating an unassigned Vehicle Gateway
Contact our Customer Care or chat with us to be guided through reactivating and reassigning the Vehicle Gateway to a new vehicle.
Reactivating a Vehicle Gateway with a canceled subscription
- If your Vehicle Gateway subscription has been canceled for more than 90 days, contact your Account Executive. Share the necessary details, and they will do the needful.
- If the subscription has been canceled for less than 90 days, please reach out to the Account Executive assigned to you to connect with the Customer Success team.
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