Vehicle Gateway

The Motive Vehicle Gateway (VG) is the core in-cab device that connects drivers, vehicles, and the Motive platform. It continuously syncs driver an...

This article explains how to install the Motive Vehicle Gateway (VG) and select the correct cable for your vehicle. Using the right cable and follo...

This article guides you through installing the Motive Vehicle Gateway (VG)  with the OBD-II cable (Cable 3015/Cable 3018)  in light-duty vehicles s...

This article explains how to install the Motive Vehicle Gateway (VG) in heavy-duty vehicles, including long-haul trucks. Proper installation with t...

Vehicle Gateway settings in the Motive Dashboard provide centralized controls for managing connectivity, alerts, and installation documentation. Pr...

Heavy-duty Volvo vehicles feature various diagnostic connectors. Using the manufacturer's recommended port ensures the proper functionality of afte...

If you're looking to purchase a new cable, please make sure you have the following information ready: VIN Number (REQUIRED): Your vehicle's uniqu...

This article contains Motive’s official installation policy and procedures for all installation professionals.Procedures Motive Compliance Pre-inst...

The Motive Fleet App allows Fleets to enter odometer readings, engine hours, and power source information during the Vehicle Gateway installation. ...

Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App > Devices   Introduction Motive Fleet App allows you to view Dashcam...

    Introduction Motive helps drivers connect OBD2 shunt devices to ensure a stable power supply to your Vehicle Gateway. Note: Before proceedi...

The Vehicle Gateway is a key part of Motive’s fleet management solution. It collects and transmits real-time vehicle and driver data, helping your ...

Fleet Admins can enable PTO/AUX input for the vehicles of their choice. This can be done by using Fleet Dashboard’s Admin section. Enabling PTO/AUX...

Fleet Dashboard allows the fleets to monitor the AUX activity through the AUX Activity Detail Report. Viewing the AUX Activity Detail Report 1. Log...

Having the ability to accurately view when PTO for a vehicle is engaged or disengaged comes with the Fleet Dashboard and Fleet App. Fleet Managers ...

To pair your mobile device to the Motive Vehicle Gateway (ELD), ensure that the mobile device is Bluetooth-enabled. Make sure you have not enabled ...

Audience Fleet Admins, Fleet Managers Applies To Vehicle Gateway, AI Dashcam, Smart Dashcam, Cables, Asset Gateways  IntroductionRMA is Return...

Introduction Motive allows Fleet Managers to edit and assign a Vehicle Gateway for vehicles in their Fleet. Follow the steps in this article to edi...

Vehicle Gateway is designed to make drivers’ journeys more regulated and safer. It also helps the Fleet Admins and Managers to stay updated and tak...

Audience Mechanic/ Installer Applies To PTO Cable, Vehicle Gateway, Input source on the Vehicle used to track PTO on/off activity Introduction...

Symptom(s): Vehicle Gateway has Code 2 issue Vehicle Gateway has Code 2 displayed. Cause Unknown Solution 1. Check if your Driver App is connec...

The ELD Mandate requires that every ELD provider generate Malfunction or Data Diagnostic messages that surface when any problem with the ELD data o...

It is essential for the Drivers to keep their Vehicle Gateway updated to enjoy the benefits of the new features and have older features work...

Each Vehicle Gateway has a unique serial number (S/N) printed on the bottom of the device. Fleet Admin can move a Vehicle Gateway from one vehicle ...

Audience Fleet Admins Applies To Fleet Dashboard   Introduction Fleet Admins can access and share the Wi-Fi hotspot passwords with the driv...

Audience Drivers, Installers, Fleet Managers, Fleet Admin Applies To Bendix Integration cable   Introduction The Motive and Bendix integrat...