*New Drivers Start Here* - Getting Started with Motive for Drivers

Welcome!

Welcome to Motive! With Motive Driver App you can manage your Hours of service (HOS), create Driver vehicle inspection reports (DVIR), upload documentation or receipts, and much more.

In order to get started, you can also download the following manuals:

• Driver Instruction Manual in English
• Driver Instruction Manual in Spanish
• Driver Instruction Manual in French

Step 1: Install and Sign up for Driver App

• How to download the Motive Driver App and sign up for a new account

• What is Driver Hub

• How to record Hours of Service (HOS) with the Motive Vehicle Gateway

• How to update Motive Driver App

Step 2: Enable Bluetooth and connect Mobile with Vehicle Gateway/ELD

• How to connect the mobile device to the Vehicle Gateway

• How to connect the Vehicle Gateway using a USB cable for Android

• How to leave the vehicle and disconnect from the Vehicle Gateway

• How to view the ELD diagnostics screen and Vehicle Gateway firmware

Step 3: Connect with Wi-Fi Hotspot 

• How to connect Wi-Fi hotspot on iOS

• How to connect Wi-Fi Hotspot on Driver App for Android

• How to get the Wi-Fi password for the Vehicle Gateway Hotspot

Step 4: Logs 

• How to change duty status on Driver App

• How to insert a Past Duty status

• How to edit a Past Duty Status

• How to Sign Your Logs on the Motive Driver App

• How to read HoS clocks in Driver App

Common Issues / Troubleshooting

• How to reset the password on the Motive Driver App

• How to update Motive Driver App

• Troubleshooting Guide - Vehicle Gateway Issues
• How to reach out to support from the Driver App
• How to view Split Sleeper Berth on Driver App

Optional Configurations

DOT Inspection Mode

• What is DOT Inspection Mode
• How to set up DOT Inspection Mode Access Code in Motive Driver App
• How to transfer output files (driver logs) from the Motive Driver App

• How to let an officer inspect driver logs

Vehicle Inspection Report (DVIR)

• How to create a daily vehicle inspection report (DVIR) on Driver App

• How to edit or delete an inspection report on the Motive Driver App

• How to view Inspection Report History

Co-Driving

• What is Co-Drivers (team driving) in the Driver App
• How to add Co-driver for Team driving in Driver App
• How to switch co-drivers in Driver App

Preferences

• How to set up a secondary cycle

• How to switch Cycle Rule on the Driver App

• How to set notifications on Motive Driver App

• How to use Yard Move from Motive Driver App
• How to use Personal Conveyance from the Motive Driver App

Documents/Receipts

• How to upload and send a document from the Driver App

Messages

• How to send messages using Driver App

Safety

• How to view safety events on Motive App

Dispatches

• How to view dispatches on the Motive Driver App
• How to accept a dispatch on the Motive Driver App
• How to complete an active dispatch via automatic/assisted form completion
• How to complete an active dispatch via manual form completion
• How to decline or abandon a dispatch from the Motive Driver App