Welcome!
Welcome to Motive! With Motive Driver App you can manage your Hours of service (HOS), create Driver vehicle inspection reports (DVIR), upload documentation or receipts, and much more.
In order to get started, you can also download the following manuals or watch the Driver App Walkthrough:
- Driver Instruction Manual in English
- Driver Instruction Manual in Spanish
- Driver Instruction Manual in French
Step 1: Install and Sign up for Driver App
- How to download the Motive Driver App and sign up for a new account
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How to record Hours of Service (HOS) with the Motive Vehicle Gateway
- How to update Motive Driver App
Step 2: Enable Bluetooth and connect Mobile with Vehicle Gateway/ELD
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How to connect the Vehicle Gateway using a USB cable for Android
- How to leave the vehicle and disconnect from the Vehicle Gateway
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How to view the ELD diagnostics screen and Vehicle Gateway firmware
Step 3: Connect with Wi-Fi Hotspot
Step 4: Logs
- How to change duty status on Driver App
- How to edit a Past Duty Status
- How to read HoS clocks in Driver App
Common Issues / Troubleshooting
- How to reset the password on the Motive Driver App
- Troubleshooting Guide - Vehicle Gateway Issues
- How to reach out to support from the Driver App
- How to view Split Sleeper Berth Clocks on Driver App
Optional Configurations
DOT Inspection Mode
- What is DOT Inspection Mode
- How to set up DOT Inspection Mode Access Code in Motive Driver App
- How to transfer output files (driver logs) from the Motive Driver App
Vehicle Inspection Report (DVIR)
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How to create a daily vehicle inspection report (DVIR) on Driver App
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How to edit or delete an inspection report on the Motive Driver App
- How to view Inspection Report History
Co-Driving
- What is Co-Drivers (team driving) in the Driver App
- How to add a Co-Driver for team driving in Driver App
- How to switch Co-Drivers in Driver App
Preferences
- How to use Yard Move from Motive Driver App
- How to use Personal Conveyance from the Motive Driver App
Documents/Receipts
Messages
Safety
Dispatches
- How to view dispatches on the Motive Driver App
- How to accept a dispatch on the Motive Driver App
- How to complete an active dispatch via automatic/assisted form completion
- How to complete an active dispatch via manual form completion
- How to decline or abandon a dispatch from the Motive Driver App