| Audience | Fleet Admins, Fleet Managers, Drivers |
| Applies To | Driver App, Fleet Dashboard |
Symptom (s): Unable to register via the email address
- Unable to register via the email address.
Cause
- Email is already in use.
Solution
- Verify if the email is already registered with any of the previous fleets.
- Keep in mind that a single email address can only be used for one account.
- Contact Motive customer support to get the email released, if it is already being used or use an alternate email address.
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