This feature enables drivers to associate every Motive Card transaction with a specific vehicle, so fleets can accurately track vehicle-level spend, calculate total cost of ownership, and support IFTA and other reporting needs.
| Note: This feature applies only to cards assigned to drivers, not cards assigned to vehicles. |
Overview
- Accurate vehicle-level expense tracking: When Vehicle ID Reporting is enabled, each Motive Card transaction is tied to a chosen vehicle, giving fleets clear visibility into fuel and maintenance costs per asset and improving TCO analysis and reporting.
- Short session-based association: After a driver selects a vehicle in the Motive Card hub, all Motive Card purchases for roughly the next 30 minutes are automatically tagged to that vehicle, or auto-assigned when the Driver App is connected to the Vehicle Gateway.
- Enforced compliance with fallbacks: If Vehicle ID Reporting is required and the driver neither selects a vehicle nor connects to the Vehicle Gateway, Motive Card transactions are declined; fleets can also allow drivers to submit Vehicle ID via SMS as an alternative path.
Selecting a vehicle for Vehicle ID reporting
Select a vehicle through the Driver App
1. Log in to the Driver App > tap the Motive Card tile or tap the Motive Card option in the left navigation menu.
2. The Motive Card Hub displays > tap Unlock your card.
3. Click Vehicle to add a vehicle.
4. Search for the required vehicle using the make, model, or vehicle ID.
5. Tap Done.
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5. Once selected, tap Confirm.
The selected vehicle is tagged to all the transactions made in the next thirty minutes.
| Note: This feature is only enabled if Fleet Managers enable it for their Fleet, the Driver has the Motive Driver App version 63.0 or higher, or if their mobile number is registered in the system. Also, Drivers can’t select a different vehicle if they are connected to the Vehicle Gateway. |
Change selected vehicle through the Driver App
1. Follow the steps from 1 to 5 from the above section to select a vehicle.
2. In case an incorrect vehicle is selected, and it needs to be changed > tap Edit required info.
3. The Select Vehicle menu appears > search with the make, model, or vehicle ID in the search field and select the required option.
4. Tap Done.
5. Once selected > tap Confirm.
| Note: The option to change the vehicle is not available if you are connected to the Vehicle Gateway using the Driver App. |
Select a vehicle through SMS
1. To send Vehicle ID through SMS, send the last 4 digits of your Motive Card to +1 (408) 645-7882.
2. Follow the instructions provided and give your Vehicle ID.
Vehicle ID not selected
If Vehicle ID Reporting is enabled and the Driver doesn't select a vehicle in the Driver App before a transaction (and is also not connected to the Vehicle Gateway), the transaction gets declined immediately, and the Driver receives a decline SMS.
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