What is WiFi Hotspot throttled Status?

     

    Audience Fleet Admins, Fleet Managers
    Applies to

    WiFi Hotspot

     

    Answer

    Motive has made updates to WiFi hotspot including moving to true WiFi measurement, reduced allotment, blacklisting, and throttling rather than shutting off. 

     

    What is changing after the WiFi Hotspot update?

    • Email Alerts: Fleet Admins will now be notified that WiFi will be throttled once the allocated WiFi limit is exceeded for a cycle.  
    • Reduced Allotment: Lowering the allotment so that each device only gets 500 MB along with any additional WiFi purchased. 
    • Blacklisting: Preventing users from using streaming sites like Netflix, Hulu, and Audible.
    • Throttling: Slowing WiFi usage once the device hits its threshold rather than shutting them off. Drivers will be able to use apps at a slower speed. 

    Update of WiFi Usage Summary Report 

    In the WiFi Usage Summary report Fleet Admins and Fleet Managers will be able to see a new type of  Status for the WiFi of each Vehicle: 

    • Enabled: Vehicle Gateway has access to WiFi
    • Disabled: Drivers will be unable to access WiFi through the Vehicle Gateway because it is deactivated. 
    • Throttled (New): Once the allotted WiFi limit of a Vehicle Gateway has been exceeded, their internet will become slow. 

    Data Usage Summary.JPG

     

    How to Check the WiFi Status 

    On the Vehicle profile,  Fleet Admins and Fleet Managers can view Data Usage vs. Data Threshold. 

     

    Vehicle Profile.JPG

     

    Information about the Wifi Hotspot can also be viewed through Fleet> Vehicle Details >Other Details.

     

    WiFi Hotspot other details.JPG

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