Audience | Fleet Admins |
Applies To | Fleet Dashboard > Admin > Cards |
Introduction
Fleet Admins can now easily order new cards and track their order status on the Motive Fleet Dashboard. Previously, they had to email cardreplacement@gomotive.com or contact Motive Support for card replacement or new card orders.
Note: This feature is available to all Fleets, but access is limited to Fleet Admins with Edit Access to Card Management. |
Steps: Ordering cards from the Fleet Dashboard
1. Log in to the Fleet Dashboard and click the Admin icon at the bottom left corner.
2. Click the Products dropdown from the left-hand menu. Click Cards from the dropdown menu.
3. Click Orders. All the order-related information is displayed on the screen.
4. Click Order Cards.
5. On the New Card Order screen, type the number of cards you want to order.
6. Click Continue.
7. Next, complete the Shipping Information. Enter your name and Phone number.
8. Select the Delivery address from the dropdown menu. If you want to select an address not available in the list, see How to add a new Shipping address for Motive Cards.
9. Click Place order after filling in all the information.
10. The Order is placed and a screen displays the order details.