Why is my Fleet Manager unable to add attachments in service notes?

    Audience Fleet Admin, Fleet Manager
    Applies To

    Maintenance Service Note

     

    Answer

    • This happens when Fleet manager account has limited permissions assigned to the role.
    • The Fleet Manager account needs to have the "Manage Document Templates" permission checked in order for them to successfully add attachments (images and pdf) while creating service notes.
    • Please contact your fleet admin to add this permission in your role from the Fleet Admin Motive Dashboard.

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