Why is my Fleet Manager unable to add attachments in service notes?

Audience	Fleet Admin, Fleet Manager
Applies To	Maintenance Service Note

 

Answer

• This happens when Fleet manager account has limited permissions assigned to the role.
• The Fleet Manager account needs to have the "Manage Document Templates" permission checked in order for them to successfully add attachments (images and pdf) while creating service notes.
• Please contact your fleet admin to add this permission in your role from the Fleet Admin Motive Dashboard.

 

Related Content:

• How to add a Service Note on the Fleet Dashboard

 

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