Why Is My Motive Card Invoice Higher Than My Spend in the Cycle?

 

Audience Fleet Admins, Fleet Managers
Applies To Motive Cards

 

Answer

Your Motive Card invoice is based on transactions posted during your billing cycle, not necessarily when the transactions were made. If a transaction wasn’t posted in the previous cycle, it will appear on the next invoice.

Example Scenario:

  • Billing Cycle: Jan 01, 2024 – Jan 07, 2024
  • Transaction Date: Jan 05, 2024
  • Posting Date: Jan 10, 2024
  • Result: The transaction will be invoiced in the next billing cycle (Jan 08 – Jan 14, 2024).

Key Takeaways:

  • Some transactions may post later than when they were made.
  • The invoice reflects all posted transactions, even if they occurred in a prior cycle.
  • Multiple delayed transactions may result in a higher-than-expected invoice.

 

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