| Audience | Fleet Admins, Fleet Managers |
| Applies To | Motive Cards |
Answer
Your Motive Card invoice is based on transactions posted during your billing cycle, not necessarily when the transactions were made. If a transaction wasn’t posted in the previous cycle, it will appear on the next invoice.
Example Scenario:
- Billing Cycle: Jan 01, 2024 – Jan 07, 2024
- Transaction Date: Jan 05, 2024
- Posting Date: Jan 10, 2024
- Result: The transaction will be invoiced in the next billing cycle (Jan 08 – Jan 14, 2024).
Key Takeaways:
- Some transactions may post later than when they were made.
- The invoice reflects all posted transactions, even if they occurred in a prior cycle.
- Multiple delayed transactions may result in a higher-than-expected invoice.
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