Staying updated on the road is essential. The Motive Driver App offers customizable notification settings to ensure drivers receive timely alerts for messages, safety events, and dispatch changes, helping them stay informed and compliant.
Overview
The Motive Driver App includes flexible notification tools designed to keep drivers informed of critical updates without distracting them from the road. Key features include:
- Immediate awareness: Receive real-time alerts for messages, dispatch updates, and safety events to stay informed and respond quickly to important changes.
- Easy access: View and manage all your alerts in one centralized location, making it easy to track updates and take appropriate action.
- Hands-free safety: Enable audible alerts so you can listen to important messages and updates while keeping your attention on the road, ensuring your safety.
- Custom settings: Adjust your notification preferences to decide which alerts you want to receive, helping you prioritize what matters most for your workflow
Viewing notifications
- In the Motive Driver App, go to Menu > Notifications.
- Browse the list of recent notifications.
- Tap any notification to view the related message or task.
- High-priority alerts, like safety warnings or urgent messages, appear in the Important tab. Always check this tab for items that require your immediate attention.
Enabling notifications on iPhone
To ensure you receive alerts, notifications must be enabled on both your device and in the app.
Enabling notifications from iPhone Settings
- Go to Settings.
- Scroll down to Apps.
- Tap Motive Driver App.
- Tap Notifications.
- Tap the toggle to enable notifications for Motive Driver App.
Enabling notifications from the Motive Driver App
- Open the Motive Driver app and go to Menu > Settings.
- Tap Notifications.
- Tap Change Settings.
- Tap the toggle to enable notifications for Motive Driver App.
- Adjust your preferences based on what you want to receive.
Enabling notifications helps you stay up to date with messages, safety events, and dispatch changes in real time.
Enabling notifications on an Android phone
- Open your phone's Settings.
- Tap Apps.
- From Apps, tap Motive Driver.
- On App info, tap Notifications.
- Tap the toggle to enable notifications for the Motive Driver App.
Managing HOS violation alert frequency
To customize HOS violation alert preferences:
Go to Settings > Notifications.
- To enable or edit HOS violation alert frequency, tap HOS Alerts.
- Select your HOS violation alert frequency.
- Tap Save.
Enabling audible notifications
- In the Motive Driver App, go to Menu > Settings.
- Tap Notification.
- Toggle on Audible Notifications. Once enabled, the app will read important alerts aloud, helping you stay informed without taking your eyes off the road.
FAQs
How do I know if I’ve missed a notification?
Missed alerts stay in the notification menu until you view or clear them. Check the Important tab for urgent items
Can I customize which notifications I receive?
Yes. Follow these steps to customize your notifications:
- Open the Motive Driver App.
- Go to Settings.
- Tap Notification Settings.
- Choose the alerts you want to receive by adjusting your preferences.
Will audible notifications interrupt other apps, like navigation?
They may play over other apps, but behavior depends on your device’s volume and audio settings.
What if I’m not receiving notifications?
Ensure notifications are enabled on both your device and within the Motive Driver App settings
Do notifications work offline?
Notifications are delivered once your device reconnects. Some features require an internet connection.
Can I clear old notifications?
Yes. You can swipe to clear them or mark them as read in the app.
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