How to enable TorqueAI Dispatch integration

Introduction

The TorqueAI Dispatch + Motive integration gives fleets real-time visibility and intelligent automation by syncing load planning with live vehicle tracking. This connection enables dispatchers to view truck locations, ETAs, and stop activity directly within TorqueAI, unlocking smarter decisions and proactive workflows. Reduce delays, optimize assignments, and auto-flag exceptions like late arrivals or extended idle time. 

Built for high-performing logistics teams, this integration ensures tighter control of operations, enhanced accountability, and less manual back-and-forth. With plug-and-play onboarding and robust support, TorqueAI Dispatch and Motive together empower carriers to move faster, save time, and elevate the dispatching experience.

Integration Benefits

  • Real-Time Visibility: Syncs load planning with live vehicle tracking, allowing dispatchers to monitor truck locations, ETAs, and stop activity directly in TorqueAI for enhanced situational awareness.
  • Intelligent Automation: Automates workflows by leveraging data from Motive’s API endpoints (e.g., /vehicle_locations, /driver_locations, /hours_of_service) to streamline dispatching and reduce manual tasks.
  • Optimized Decision-Making: Enables smarter assignment of tasks by providing real-time insights into vehicle and driver availability.
  • Reduced Operational Delays: Integrates live location data to optimize load assignments and routing, minimizing downtime and improving delivery timelines.
  • Elevated Dispatching Experience: Combines robust support with real-time insights to empower high-performing logistics teams with greater control and efficiency.

Requirements

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  1. Log in to the Motive Fleet Dashboard and click Marketplace.
  2. Search TorqueAI Dispatch in the search bar.
  3. Locate TorqueAI Dispatch and click Learn More.
  4. Click Install, and a case will be generated for API Support team.
  5. Our API Support will confirm the consent and generate the API Key you can share with your TorqueAI Dispatch point of contact. 

Integration steps on TorqueAI Dispatch:

  1. Connect Your Motive Account
    1. In your TorqueAI dashboard, go to Settings > Integrations > Motive.
    2. Approve the requested permissions to share vehicle location and Hours of Service (HOS) data.
  2. Enter Your API Key
    1. Copy your Motive API key and paste it into TorqueAI > Settings > Integrations > ELD.
    2. No further configuration is required.

Support for Integration

TorqueAI Dispatch Support Phone:

+1 (833) 922-2213

TorqueAI Dispatch Support Email:

support@kordovatek.com

Motive Support Phone:

+1 855-434-3564

Motive Support Email:

apisupport@gomotive.com

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