How to enable Tensor Planet Integration

Introduction

Tensor Planet brings advanced predictive maintenance capabilities to fleet operations. 

Tensor Planet transforms raw vehicle and operational data into early, actionable maintenance insights. By analyzing over 100,000+ data points from connected vehicles, the platform identifies hidden patterns that signal potential failures weeks in advance. Instead of overwhelming teams with excessive alerts, Tensor Planet delivers a focused set of high-confidence predictions, enabling smarter and more proactive decision-making.

Through this integration with Motive, customers can seamlessly combine telematics, driver activity, and diagnostic data with AI-driven analytics to reduce downtime, improve reliability, and streamline maintenance operations.

Integration Benefits

  • Predictive Maintenance, Not Reactive Repairs - Identify potential vehicle failures weeks in advance using AI-driven insights.
  • Reduced Downtime & Costs - Prevent unexpected breakdowns and minimize expensive roadside repairs. 
  • High-Signal, Low-Noise Alerts - Receive a small number of accurate, actionable predictions instead of thousands of alerts.
  • Streamlined Maintenance Planning - Automatically coordinate repair schedules across operations and maintenance teams.
  • Improved Fleet Reliability - Keep vehicles on the road longer with proactive servicing and better asset utilization.

Requirements

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  1. Log in to the Motive Fleet Dashboard and click Marketplace.

  2. Search Tensor Planet in the search bar.

  3. Locate Tensor Planet and click Learn More.

  4. The user will have to click the “Install” button.

     

  5. Case will be generated for API Support.

  6. API Support will confirm the consent from the customer and create the API Key. 
  7. Before Creating API Key, API Support will loop in partner-support@tensorplanet.com into the email thread to confirm consent. 
  8. API Support will then share the API Key with the customer and Must include Tensor Planet support in the cc: partner-support@tensorplanet.com

Support for Integration

Tensor Planet Email:

partner-support@tensorplanet.com

Tensor Planet Support Phone:

+1 (732) 890-4767

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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