| Audience | Fleet Admins, Fleet Managers |
| Applies To | Fleet Dashboard |
Answer
Motive’s messaging tool is built around keeping ease of communication in mind. Listed below are the ways you can get in touch with your fleet.
- New Chat Messages can be sent to a single user or multiple users. In the case of multiple users, replies will be seen by everyone in the thread and help establish cross-communication. New messages can be sent to Drivers and Fleet Managers.
- Broadcast messages on the other hand are meant for relaying information in one direction; hence replies to a broadcast message will appear in a private conversation between the sender and the receiver. Broadcast messages can be sent to Drivers and Fleet Managers.
Note: Drivers can send pictures and share locations when sending new messages but cannot send Broadcast messages.
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