How to create/draft a Dispatch

    Audience Fleet Managers 
    Applies To  Fleet Dashboard > Dispatch 



    The Fleet Managers can create, manage, and track Dispatch progress from the Fleet Dashboard using the Motive Dispatch feature. It allows dispatchers to draft a Dispatch and choose when to send it to the Driver in the future. The draft status means the Driver has not seen the Dispatch yet and it's only visible to the Fleet Manager.


    Steps: Creating/Drafting a Dispatch


    Create a Dispatch

    1. Log in to the Motive Fleet Dashboard and click Dispatch in the left-hand side menu.

    2. Click + Create Route to create a new Dispatch order.

    3. On the Create Route page, fill out the Route Details, Pickup, and Delivery Location to create Dispatch. 

    img 2.png

    4. Scroll down to fill out the Delivery details including Email, Phone, Date and Time, etc.

    img 3.png

    5. To add multiple stops click the + icon and add a new delivery section. You can add more than 2 stops for a Dispatch. 

    Note: The first and last stops are always the pickup and delivery sections respectively because they cannot be re-ordered.

    img 4.png

    6. Click the downward or upward arrow icon to re-order the delivery points with the map view to optimize the route.

    img 5.png

    7. Scroll down to the Dispatch Details section to assign a Driver and Vehicle.

    img 6.png


    Draft a Dispatch

    1. Follow Steps 1 to 7 from the section above

    2. If you’re not ready to send the Dispatch, click the arrow at the top right corner to select Save as Draft.

    img 7.png

    Your Draft Dispatch is now created for you to access in the Dispatch tab.

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    3. When you’re ready to send the draft to the Driver, click Send to Driver.

    img 9.png


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