What are Alert Types?

    Audience Fleet Admin
    Applies To Fleet Dashboard > Admin > Alerts



    Fleet Admins can create and manage email alerts and notifications for both Fleet Managers and external recipients through Motive Fleet Dashboard. We support alerts delivered by email and the notification center. We currently have alert types for the following events:


    Safety Alerts

    Cell Phone Usage When a driver is observed using, holding, or interacting with a cell phone while driving.
    Close Following When a driver is observed as not maintaining a safe distance from the vehicle in front.
    Collision When the vehicle collides with another vehicle, object, or animal on the road.
    Distraction When a driver is using an electronic device, eating or drinking, smoking, driving with one hand on the steering wheel or looking in other directions for over 3 seconds.
    Driver (Quick) Capture When a driver captures an event/footage.
    Driver with PTO Engaged Alert for when the PTO (Power Take Off) is engaged.
    Drowsiness When the driver seems to be sleeping behind the wheel, or his head is dropping to the sides in drowsiness, yawning, or blinking too frequently.
    Geofence Speeding Violation Speeding notifications within a certain geofenced location.
    Hard Acceleration When a driver is accelerating too fast. Alert can be triggered based on level of severity can be fleet defined.
    Hard Brake When a driver is breaking too hard. Alert can be triggered based on level of severity as defined by the fleet.
    Hard Corner When a driver is taking sharp turns. Alert can be triggered based on level of severity as defined by the fleet.
    Near Collision When the vehicle comes very close to colliding with another vehicle, object or animal on the road.
    Seat Belt Violation When the driver, or person in the passenger seat, is not wearing a seatbelt.
    Smoking When the driver is holding, smoking, or lighting a cigarette or vape.
    Speeding When a driver is speeding over a defined threshold.
    Stop sign violation When a driver does not make a complete stop at a stop sign.


    Compliance Alerts

    HOS Violation When a driver exceeds hours of service.
    Unidentified Trip A completed trip where a driver was not identified.
    Unidentified Vehicle Motion A moving vehicle without a driver identified.
    Vehicle Gateway Disconnect When a Vehicle Gateway disconnects. Fleets can define frequency for this alert (i.e. how often fleets should receive an alert once the VG is disconnected). 


    Data Alerts

    WiFi Hotspot When the Wifi hotspot threshold is reached at the company or vehicle level.


    Fuel Alerts

    Idling When a vehicle is idling for more than the fleet-defined threshold.


    Tracking Alerts

    Asset Gateway Low Battery When a vehicle’s asset gateway has low battery (remains under 10% for more than 24 hours).
    Asset Gateway Offline When an asset gateway has lost connection due to tampering or depletion of battery.
    Dashcam Disconnect When a dashcam has lost connection.
    Dormancy When a trailer or piece of equipment is idle for an extended time period as defined by the fleet.
    Geofence Entry When a driver/vehicle enters a geofence location.
    Geofence Exit When a driver/vehicle exits a geofence location.
    Vehicle Activity When vehicle’s engine is on and vehicle movement is detected above a fleet defined threshold.
    Thermo King Alarms When a specific or set of Thermoking alarms have been triggered on reefer trailers.
    Reefer Temperature Alert A real-time notification when the reefer temperature goes beyond an acceptable range or threshold.
    AUX status change When the status of an equipment connected to the vehicle changes.


    Maintenance Alerts

    Defect in Inspection Report When a defect is reported for a vehicle in vehicle inspection report.
    Vehicle Fault Code When a fault code has been received.


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