La cámara Omni de IA no se enciende

     

    Audience Drivers, Fleet Admins, Fleet Managers
    Applies To AI Omnicam

     

    Symptoms: AI Omnicam is not powering up 

    • My AI Omnicam is not recording
    • I can’t see any LED light on the AI Omnicam 
    • I’m unable to record on my AI Omnicam

     

    Cause

    • AI Omnicam’s software is not responding 
    • AI Omnicam is not getting 12 V or 24 V power supply 

     

    Solution

    1. Perform the pinhole reset on your AI Omnicam. 
    2. If the camera does not start recording after the pinhole reset, check the power supply and ensure the cables are providing 12V or 24V of power. 
    Note: If the powered-off LED light still does not transition into a solid white LED light, contact Motive Support. Ensure sharing your camera’s serial number or your vehicle ID with the Motive representative. 

     

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