Special Duty Status(YM/PC) & Driving Status gets cleared after 6 minutes of idling

     

    Audience Drivers
    Applies To  Mobile App

     

    Symptoms: Special Duty Status(YM/PC) & Driving Status gets cleared after 6 minutes of idling

    • I have to reconfirm my duty status after 5 minutes of idle time.
    • If I do not confirm my status, my yard move, personal conveyance, or Driving status gets cleared and I have an additional 6 minutes of driving time added to my log.

     

    Cause

    • Driver does not confirm their duty status when the prompt shows up after 5 minutes of idle time. Motive requires the driver to confirm their duty status in accordance with the ELD regulations as shown below.
    Note: When the duty status is set to driving, and the CMV has not been in motion for 5 consecutive minutes, the ELD must prompt the driver to confirm continued driving status or enter the proper duty status. If the driver does not respond to the ELD prompt within 1-minute after receiving the prompt, the ELD must automatically switch the duty status to last duty-status being selected. The time thresholds for this section must not be configurable.

     

    Solution

    1. A prompt appears after 5 minutes of idle time asking you to confirm your duty status to remain in personal conveyance or yard move or Driving Status. To confirm your duty status, tap Continue Driving.

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    2. If you do not respond to the prompt within 60 seconds, your duty status will be cleared and the next time you drive will be recorded as drive time. 

     

    Note: As per FMCSA:

    • If the status is Driving it and Continue Popup is not answered within 1 minute then the status will be revert to the last duty status.
    • If the status is Personal Convenience and Continue Popup is not answered within 1 minute then the status will be converted to the Off-Duty.
    • If the status is Yard Move and Continue Popup is not answered within 1 minute then the status will be converted to the ON-Duty.

     

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