| Audience | Fleet Admins, Installers, Drivers |
| Applies To | Vehicle Gateway, Cable |
Answer:
The engineering team requires Physical layer pictures during the investigation of 3.6CA VG issues. For Vehicles that use Cable-3034, the instructions below can be followed on what physical layer pictures to share.
Cable 3034
Pictures required:
1. Pictures of the Motive cable connector that goes into the Vehicle Gateway unit showing the pins.
Example Picture:
2. Pictures of the Vehicle Gateway port with the cable unplugged.
Example Picture:
3. Pictures of the J1939 connectors [ Both male and female ] showing how they are connected inside the vehicle.
Example Pictures:
4. Pictures of how the power connector from the Motive cable is installed within the fuse box.
Example Picture:
Share this with others