Why Does the Vehicle Number Appear Twice in the Log Form?

Audience Drivers
Applies To Driver's App

 

Introduction:

The Driver and Fleet Admins can see the same vehicle number twice on their log forms causing confusion for the user.

Cause:

When a driver creates an inspection report, they can select a Vehicle ID from a drop-down menu or manually enter a Tractor Number as free text, depending on their choice.

However, suppose the driver selects a Vehicle ID from the drop-down in the Log Form and also manually enters a Tractor Number in the inspection report and vice versa. In that case, it may lead to duplication in the log forms.

Steps:

1. Edit the log form & Remove the Vehicle Numbers from the Log form.

Screenshot_2024-12-11-05-26-23-444_com.keeptruckin.android-edit.jpg

image-20241003-214857.png

2. Add the Vehicle Number and ensure that the Vehicle Number is selected from the drop-down menu.

Screenshot_2024-12-11-05-32-35-955_com.keeptruckin.android-edit.jpg

3. To prevent this issue from coming up in the future ensure the Vehicle is selected from drop-down while performing inspection.

Screenshot_2024-12-11-05-28-21-700_com.keeptruckin.android-edit.jpg



Note: As shown in the screenshot above, selecting "USE 'Vehicle Number'" will cause this issue to reoccur.



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