How to view unassigned Motive Cards on Fleet Dashboard

    Audience Fleet Managers, Fleet Admins
    Applies To

    Fleet Dashboard > Admin

     

    Introduction

    The article explains the updated list view under the Card Management tab, which provides clear visibility into unassigned cards on the Fleet Dashboard. This empowers Fleet Admins to manage card allocation more effectively, avoid assignment errors, and maintain a clear overview of card status.

    Note: This article applies to both Driver and Vehicle cards. 

     

    Steps: Viewing unassigned cards on the Fleet Dashboard

    1. Log in to the Fleet Dashboard and click the Admin icon at the bottom left corner.

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    2. Click the Products dropdown menu from the left-hand side menu.

    3. Click Cards.

    4. Click the Card Management tab.

    5. The list of Cards with details is displayed on the screen.

    6. The Unassigned card has an Unassigned tag under the Status column. You can also select Unassigned cards using the Status filter for this option. 

    7. The Unassigned status reflects that the card was previously assigned or activated but is now Unassigned.

    8. Also, the most recent assignee of this card is mentioned in the subtext. When hovered over, the tooltip displays all the relevant information about the assignment.

    9. The banner at the top also displays the number of all the unassigned cards. This includes:

    • Cards that never got activated or assigned
    • Cards that got assigned but have been unassigned

    10. You can assign this card again by clicking the three dots on the right. 

    11. Select Assign card from the dropdown menu. 

    12. Follow steps 7 to 13 mentioned in How to reassign Motive Card from Fleet Dashboard.

     

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