Directory Sync

    Audience Fleet Admins, Fleet Managers
    Applies To Fleet Dashboard 

     

    Release Date

    This feature is rolling out to customers starting January 15, 2025.

     

    Note: To set up Directory Sync for your fleet with any of the listed identity providers, reach out to us at ssosupport@gomotive.com or contact your designated Customer Success Manager.

     

    Introduction

    As fleets continue to grow and expand, there is an increasing need for a more robust and efficient system to manage employee growth and turnover. A scalable solution is required to handle user creation, deletion, and changes in details within Motive, in alignment with a centralized source of information, such as an Identity Provider (e.g., Okta or Azure AD).

     

    Overview 

    • What’s new?

    Motive's Directory Sync feature simplifies the IT Admin experience by automating user provisioning processes.

    • It automatically creates and updates fleet users and drivers in Motive as changes are made in the identity provider.
    • This automation helps avoid discrepancies between systems.
    • It eliminates the need to manually manage user changes across two separate software systems.

     

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