How to enable Operative IQ integration

Audience Fleet Managers, Fleet Admins

Introduction

By utilizing Motive’s real time API’s & Motive’s advanced telematics platform, the Operative IQ application unlocks valuable data to enhance maintenance planning. This integration allows fleet managers to track vehicle health, monitor performance, and schedule service based on real-time metrics, minimizing downtime and optimizing vehicle lifespan. Ultimately, this ensures operational efficiency, reducing the risk of unexpected vehicle failures during critical response situations.

Integration Benefits

  • Proactive Maintenance Planning – Real-time telematics data enables predictive maintenance scheduling, helping prevent breakdowns before they occur.
  • Reduced Downtime – Timely service alerts and health monitoring ensure vehicles stay mission-ready, minimizing out-of-service time.
  • Extended Vehicle Lifespan – Data-driven insights support better care and usage of fleet assets, ultimately increasing their operational longevity.
  • Improved Operational Efficiency – Integrated fleet management streamlines workflows, reduces manual tracking, and ensures quick, informed decision-making.
  • Enhanced Response Readiness – Reliable vehicle performance reduces the risk of failure during emergency situations, supporting faster and safer response times.

Requirements

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  • Log in to the Motive Fleet Dashboard and click Marketplace.
  • Search Operative IQ in the search bar.
  • Locate Operative IQ and click Learn More.
  • Click Install
  • Since the integration is built on API Keys, the integration involves the API support team to authenticate the installation and share a private API key.
  • This integration is set up from the Operative IQ system. Contact Motive to get an API key.
  • Motive API Support will share the API Key with support@operativeiq.com
  • Further onboarding and mapping will be done on Operative IQ’s end.

Support for Integration

Operative IQ Email:

support@operativeiq.com

laura@operativeiq.com

Operative IQ Support Phone:

+1 (877) 217-3707

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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