Driver Workflow

The Motive Driver App simplifies route and stop workflows, helping drivers stay efficient and accurate on the road. With customizable steps and automatic geofence detection, fleets can collect key data without adding manual work for drivers. 

Overview 

Motive’s Driver App guides drivers through each stop on their route, automating key actions and allowing custom forms to ensure all required data is collected.

  • Step-by-step guidance: Drivers follow simple, clear instructions at each stop to complete tasks in order.
  • Automated arrival and departure: Geofence detection tracks stop times automatically, eliminating the need to check in or out manually.
  • Customizable forms: Fleets can collect the exact data needed through custom workflows tailored to operational needs.
  • Built-in documentation: Drivers can scan documents and collect signatures directly in the app, streamlining paperwork on the go.

Using driver workflows 

When a route is dispatched to a driver, the Motive Driver App provides a structured, automated workflow:

  1. Drivers open the app and view their assigned route.
  2. Each stop is listed in order, with clear, step-by-step instructions.
  3. Geofence detection automatically records arrival and departure times at each stop.
  4. Drivers complete any required tasks before proceeding to the next location.
  5. This process reduces manual input, increases accuracy, and keeps the focus on safe and efficient driving. 

Customizing driver workflows 

Fleets can tailor the stop workflow to match operational needs:

  • Forms can be customized to prompt drivers for specific data at each stop.
  • Common fields include notes, document scans, and signature capture.
  • The Motive Professional Services team helps design and implement these custom forms.

This flexibility ensures all required information is collected consistently, without paperwork delays or missed steps.

FAQs

How are drivers notified of new routes?

Drivers receive a notification in the Motive Driver App when a route is assigned.

Do drivers need to manually track arrivals and departures?

No. The app uses geofence technology to automatically log arrival and departure times.

Can workflows and forms be changed later?

Yes. You can update workflows at any time with the help of the Motive Professional Services team.

What kinds of documents can drivers scan?

Drivers can scan delivery receipts, signed forms, bills of lading, and other documents directly in the app.

Are signatures collected in the app legally valid?

Yes. Digital signatures captured through the app are legally recognized for most business and delivery purposes.

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