Dispatch Overview
Motive Dispatch helps organizations plan, assign, and track work to support on-time deliveries and efficient operations. As part of the Motive plat...
View Dispatch History
When a dispatch has been completed, it is stored in the Dispatch History section. The dispatches are listed by most recent based on the last update...
Getting Started for Dispatcher
1. What is a Fleet View Map Fleet View brings all your fleet resources under one view, making it quick and easy to efficiently navigate betwee...
Accepting and Completing Dispatches
A Dispatcher assigns the loads/dispatches to either a driver, a vehicle, or both. If a Dispatch is assigned to the vehicle only, the next driver wh...
Managing Job Types
Managing job types in the Dispatch feature helps teams organize and assign jobs efficiently by grouping similar tasks under clear categories. This ...
Creating Jobs
Efficient job management helps dispatchers stay organized and reduce manual entry. Motive. Dispatch offers flexible tools to create jobs individual...
Driver Workflow
The Motive Driver App simplifies route and stop workflows, helping drivers stay efficient and accurate on the road. With customizable steps and aut...
Assign and Schedule Routes
Motive allows Fleet Admins to schedule and plan dispatches on the Fleet Dashboard for better fleet dispatch management. You can plan the dispatches...
Creating Jobs on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard IntroductionThe dynamic routing feature helps Fleet Managers easily plan d...
Tracking Dispatches
Tracking active dispatches is important for staying on top of deliveries and keeping everyone informed. The Motive Dashboard offers real-time updat...
Creating Routes
Creating and managing efficient routes is essential for optimizing operations and ensuring on-time deliveries. This article explains how to build r...
Dispatch Reports
Dispatch Reports in Motive provide a detailed view of your fleet’s dispatch operations, helping you track performance, optimize routes, and support...
Complete Active Dispatch
Motive displays the dispatch under the Active Dispatches section when it becomes active for the first time. Completing the active dispatch throug...
Upload Dispatches from a .CSV File
Motive has introduced a new feature to enable customers to upload dispatches through a CSV file. Previously the dispatches were uploaded through th...
Perform Bulk Actions on Draft Dispatches
The Motive Fleet Dashboard enables you to complete bulk actions (assign, send, re-assign, unassign, and cancel) on draft dispatches. The bulk featu...
Decline or Abandon a Dispatch from Motive Driver App
Learn how to cancel dispatches from the Motive Driver App by following the steps mentioned below. Based on your company configuration, you may or m...
Send Additional Forms to Your Dispatch
Apart from the original forms attached to your dispatches, your fleet is able to set up a variety of custom forms that will provide additional info...
Canceling Dispatch
Motive offers a single source of dispatch data. The Active Dispatch Report pulls all dispatches from your TMS platform and makes them readily avail...
How to view the Dispatch Reports on Fleet Dashboard
Track Dispatches for Customers with TMS Integration
This feature allows you to track the progress of any vehicle towards its destination with ETAs and status information. It helps you view progress i...