How to enable CalAmp Synovia integration

The CalAmp Synovia integration connects Motive vehicle telemetry with the K–12 routing platforms that school districts already use. Synovia reads data from a customer’s Motive account, normalizes it into its K–12 data model, and delivers it to the district’s routing system for student-safety reporting.

The integration is intended for school bus contractors and transportation departments using Motive-equipped vehicles whose districts require vehicle data in platforms such as BusPlanner, Transfinder, Tyler, Edulog, Pathways, BusBoss, or SafeRoutz.

Integration Benefits

  • No new hardware required – The integration uses equipment already installed on the bus, so districts' student safety data requirements can be met without an additional purchase or install.
     
  • Complete, unified safety reporting – Stop arm, entrance door, and eight-way light events are reported alongside vehicle position, matching the format districts expect for student safety reporting.
     
  • No workflow disruption – The data connection runs in the background over OAuth. Nothing changes in how fleet operations or transportation staff currently work.
     
  • Resilience against connectivity gaps – Historical replay backfills any missing data, so a temporary loss of connectivity does not turn into a gap in the district's official records.
     
  • Works with the district's existing routing system – Whether the district runs BusPlanner, Transfinder, Tyler, Edulog, Pathwise, Routing, BusBoss, or SafeRoutz, there is no need to migrate to a new platform to get Motive data flowing in.


Requirements

  • Motive: Subscription required
  • CalAmp: Subscription required


Integration steps in Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  1. On the left-menu, click Marketplace.
  2. Search for CalAmp in the search bar. 
  3. Click Learn More on the CalAmp tile from the search results. 
  4. Click Install. 
    After customer clicks install the system will generate a case for API support. The case is routed to PE team and Motive will schedule a kickoff call, post which the enablement process begins. 
     


Support for Integration

Synovia Support Email:


k12apisupport@calamp.com

Support portal: 

calamp2.my.site.com/SynoviaSupport/s/

Synovia Support Phone:

+1 877-796-6842

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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