How to undo accidentally claimed Unidentified trips on the Driver App

    Audience Drivers
    Applies To Driver App, Logs



    If the Driver made a mistake and claimed a driving event that does not belong on their log, they can remove the erroneously claimed driving event on their Driver App, as long as it was originally logged as an unidentified trip.



    Steps: Reassigning unidentified trips back to a Driver

    1. Log into the Driver App and click on Logs.


    2. Select the log that you want to edit by tapping on it.


    3. Tap on Undo to remove the erroneously claimed driving event from your logs.


    4. Tap on Edit to change the notes or locations on the duty status event.



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