Dispatch Reports in Motive provide a detailed view of your fleet’s dispatch operations, helping you track performance, optimize routes, and support on-time deliveries. Understanding these reports allows you to improve service quality and streamline fleet efficiency.
Overview
Dispatch Reports in the Motive Dashboard offer clear insights into route-level and stop-level performance. These tools help identify delays, track progress, and improve planning decisions across your fleet.
- Holistic visibility: Review high-level and granular metrics for both entire routes and individual stops to monitor dispatch activity at every level.
- Operational insights: Use real-time data to identify delays, evaluate driver performance, and find ways to streamline routes.
- Compliance tracking: Verify that all assigned stops are completed on time to promote accountability and support on-time delivery.
- Data-driven decisions: Combine real-time and historical data to make informed choices that improve fleet performance and customer satisfaction.
Dispatch Report
This report provides a summary of route-level activity, including:
- Driver assignments
- Planned vs. actual times
- Route statuses
- Completion rates
Viewing the Dispatch Report:
- In the Fleet Dashboard, go to Reports > Dispatch.
Click Dispatch Report.
Use filters such as date, driver, or route to narrow results.
Review the data or export it for offline analysis.
Completed Dispatch Stops Report
This report offers detailed information about each stop on a route, helping you track delivery and pickup activity.
- View completed, missed, or delayed stops
- Analyze performance at the stop level
Viewing the Completed Dispatch Stops Report:
- In the Fleet Dashboard, go to Reports > Dispatch.
Click Completed Dispatch Stops Report.
- Filter by date, stop status, or driver as needed.
Export the report to review or share insights with your team.
FAQs
What is the difference between the Dispatch Report and the Completed Dispatch Stops Report?
The Dispatch Report summarizes route-level metrics, while the Completed Dispatch Stops Report focuses on detailed information for each stop.
How often are these reports updated?
Most reports are updated in near real time.
Can I export these reports?
Yes, both reports can be exported as CSV files for offline analysis or easy sharing.
Who can access Dispatch Reports?
Only users with the appropriate permissions, such as Admins and Dispatchers, can view and export these reports.
What filters are available in these reports?
You can filter data by date, driver, route, and stop status to focus on the information that matters most to your operations.
How can these reports help improve dispatch operations?
By analyzing trends and performance data, you can identify delays, adjust route planning, and improve overall efficiency across your fleet.
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