The Ignore Drive Time feature enables Fleet Admins to ignore an incorrectly recorded driving event and help drivers recalculate their accurate remaining HOS in the Driver App. This feature gives fleet users the ability to ignore an ELD-recorded drive time to get rid of violations internally. No changes are made to the driver’s ELD outputs (log PDF/output file), to help fleets stay in compliance.
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Note: In accordance with ELD regulations, once the driving time is automatically recorded to a driver’s logs, that event will remain on the driveline and cannot be edited. Check out our guide on how to navigate FMCSA's rules on reclassifying drive time. |
Ignoring Incorrectly Recorded Drive Time using Fleet Dashboard
Follow these steps to ignore an incorrectly recorded drive time using the Motive Dashboard:
1. Once you have access to Ignore Drive Time, log in to the Fleet Dashboard.
2. Click Compliance in the left-hand side menu.
3. Click Logs.
4. Select the incorrectly recorded driving event.
5. Click Edit Log (Driver must sign logs for that day to edit logs).
6. On the next page, click Edit for the drive time you want to ignore.
7. Check the check box to select Ignore incorrectly recorded drive time.
8. Select an appropriate duty status, Off-Duty (PC), On-Duty (YM,) or Waiting Time (WT) to recalculate the driver’s HOS Clocks.
9. Click Confirm.
10. An automatic internal note now displays on the logs detail page under the ignored driving duty status, and the driver receives a notification in the Driver App to view the log with ignored drive time.
Once you ignore the drive time, that driving event will be excluded from the hours of service. The driving event will still show up on the Driver's log; however, it will be considered Off-duty instead.
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Note: The internal note is only visible within Motive Platforms (Fleet Dashboard, Driver Application) for tracking purposes and is not visible on the driver’s ELD Outputs. |
Ignoring Incorrectly Recorded Drive Time using Mobile Browser
1. Open gomotive.com on your mobile browser (preferably Chrome).
2. Tap the three lines at the top-left corner.
3. Click on Compliance.
4. Click Logs.
5. Choose the log.
6. Click Edit at the bottom.
7. Click the three dots at the top-right corner of your browser.
8. Select Desktop site.
9. Find the Edit button in the right corner of the driving event that needs to be edited (Zoom if needed).
10. Select Ignore Incorrectly Recorded Drive Time.
11. Choose Personal Conveyance or Yard Move.
12. Click Confirm at the top-right corner.
13. Click Save at the top-right corner.
14. Ensure the driver approves your edits from their driver app.
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