Motive's Collision PDF reports include a Point of Contact name, which is vital information for external stakeholders, such as insurance partners an...
Safety
Collision Point of Contact in Collision Reports
Vehicle overrides in Vehicle Admin
Vehicle Override in Vehicle Admin allows Fleet Admins full visibility and control over vehicle-level setting overrides. This article addresses iden...
Positive Driving Behavior
Motive’s Positive Driving Behavior Recognition feature helps fleets celebrate and reinforce safe driving habits. By automatically tagging positive ...
View, Modify or Delete Custom Speed Limits
The Speed Limit Editor feature enables you to set and modify/delete custom speed limits for different road segments across North America. This enab...
Driver Self-Coaching
The Driver self-coaching and training videos feature allows Drivers to review their safety events and receive targeted coaching through short, info...
Unconfirmed Collision Alerts
Motive's collision detection algorithm accurately identifies up to 99% of severe collisions. In rare cases, extreme impacts can disconnect the Vehi...
How to View and Download Cameras Detail Report
Audience Drivers, Fleet Admins Applies To Fleet Dashboard > Reports Introduction This article describes the steps to view and download th...
AI-Powered Safety: Unsafe Parking
Motive's Unsafe Parking Detection uses AI to identify vehicles parked in hazardous locations on highway shoulders and major thoroughfares, notifyin...
Manage permissions for viewing and requesting videos
Fleet Admins can customize roles to control access on the Fleet Dashboard. For example, they can create a Safety Coach role to allow users to view ...
Driver Privacy and Configurations
For fleets using Driver-facing Dashcams, driver privacy is often a concern before installation. Drivers may worry about being recorded while not wo...
How to disable AI In-cab alerts through Fleet Dashboard
Audience Fleet Admin, Fleet Managers Applies To Fleet Dashboard > Safety Introduction In-cab alerts can be turned off by adjusting the s...
How to use the First Responder feature on the Fleet App?
Audience Fleet Managers, Fleet Admins Applies To Fleet App IntroductionWhen severe collisions happen, immediate dispatch of emergency service...
Using First Responder on Fleet Dashboard
When severe collisions happen, immediate dispatch of emergency services is crucial. Through the First Responder feature, Motive can now alert Fleet...
How to view the Dismissed Events Report?
Audience Fleet Managers Applies To Fleet Dashboard > Reports > Safety Introduction Fleet Managers can use the Dismissed Events Report ...
View Safety Events Media on the Fleet Dashboard
The Safety Events List helps safety managers review and act on events faster. Motive aims to balance the use of videos and images (for seat belt vi...
Can I turn off driver facing dashcam for individual vehicle?
Audience Fleet Admins, Fleet Managers Applies To Dashcams Answer Yes! You can turn off driver-facing dashcams for individual vehicl...
How to Bulk enable Regular Speed limit
Audience Fleet Admins Applies To Vehicles Introduction Fleet Admins sometimes need to ensure that their vehicles are not following truck...
AI-Powered Safety: Forward Collision Warning
Motive's new Forward Collision Warning (FCW) employs AI to detect potential collisions and alert drivers promptly. It enhances safety by monitoring...
Drowsiness Detection FAQs
Audience Drivers, Fleet Admins Applies to Safety Question: Does Drowsiness detection alert when a Driver has fallen asleep? Answer: No...
How to add a note to a log
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Compliance > Logs Introduction Fleet Managers can now add int...
What are EV Battery Alerts?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Alerts Introduction EV battery alerts provide critical information f...
AI-Powered Safety: Drowsiness Detection?
The Motive AI Drowsiness Detection feature uses advanced vision-based technology to monitor Drivers for signs of fatigue, like excessive yawning an...
Face Match Permissions
Audience Fleet Admins Applies To AI dashcam, Facematch Introduction Fleet admins may sometimes need to restrict certain admins or managers...
How to Reassign Safety Event
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard If a safety event is incorrectly assigned to a driver, it can lead to in...
What is the difference between regular and trucking speed limits?
Audience Fleet Managers Applies To Fleet Dashboard > Safety When using Motive’s speed violation detection, you can choose between two ...
Why is the Driver unable to see safety events on the Driver App?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Answer If the Share Safety Events with Drivers option is ena...
How to download a Safety Event video
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety > Events Introduction In the Fleet Dashboard, safety events fro...
Driver capture button and Safety Score
The Driver capture button on the AI Dashcam lets the driver quickly capture the event or footage they find worth sharing with Fleet Admins. How Dri...
How long does it take for the changes to take effect after the speed is edited?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Answer When the Fleet Admin updates speed limits using the...
AI-Powered Safety: Obstructed Camera Detection
Audience Fleet Admins Applies To Fleet Dashboard Introduction Introducing our new AI Obstructed Camera Detection: a robust solutio...