| Audience | Fleet Admins |
| Applies To | Smart Dashcam, AI Dashcam |
Answer
- No, you cannot retrieve the footage if your Motive Dashcam is stolen.
- The footage is transmitted to the server through the Vehicle Gateway.
- Access to the footage is available only through the Fleet Admin Dashboard.
- The Smart Dashcams and AI Dashcams only work with Motive's Vehicle Gateways.
- Retrieving videos is not possible without the camera or the Vehicle Gateway.
| Note: For further assistance, please contact Motive support at 855-434-3564. |
Related Content
- N/A
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