Is video recovery possible in case the Dashcam is stolen?

Audience Fleet Admins
Applies To Smart Dashcam, AI Dashcam

 

Answer

  • No, you cannot retrieve the footage if your Motive Dashcam is stolen.
  • The footage is transmitted to the server through the Vehicle Gateway.
  • Access to the footage is available only through the Fleet Admin Dashboard.
  • The Smart Dashcams and AI Dashcams only work with Motive's Vehicle Gateways.
  • Retrieving videos is not possible without the camera or the Vehicle Gateway.
Note: For further assistance, please contact Motive support at 855-434-3564.

 

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