Welcome to Motive! Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started an...
Dispatch & Workflow
Getting Started for Dispatcher
How to perform bulk actions on Draft Dispatches
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard> Dispatch Introduction The Motive Fleet Dashboard enables you to complet...
How to complete an active dispatch via manual form completion
Audience Drivers Applies To Driver App Introduction When a dispatch is set to active for the first time, it will appear under the activ...
How to decline or abandon a dispatch from the Motive Driver App
Audience Drivers Applies To Driver App Introduction Learn how to cancel dispatches from the Motive (formerly Keeptruckin) Driver App ...
How to send additional forms to your dispatch
Audience Drivers Applies To Driver App Introduction Apart from the original forms attached to your dispatches, your fleet is able to se...
How to cancel a dispatch from Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Reports > Dispatches Introduction Motive (formerly Keeptruckin...
How to edit an order and dispatch
Audience Fleet Managers Applies To Dispatch Introduction With the Motive Dispatch feature Fleet Managers can create, manage and track...
How to view Dispatch Reports
How to view Dispatch Reports
Audience Fleet Managers, Admin Applies To Fleet Dashboard > Reports Introduction Motive (formerly Keeptruckin)’s advanced reporting featu...
What is Motive Dispatch?
Audience Fleet Admins, Fleet Managers Applies To Dispatch Introduction With the Motive (formerly KeepTruckin) Dispatch feature Fleet Mana...
How to complete an active dispatch via automatic/assisted form completion
Audience Drivers Applies To Driver App > Dispatches Introduction In the case of automatic workflows, the arrive and depart forms of a...
How to track Dispatches for customers with TMS Integration
Audience Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction This feature allows you to track the progress of any vehi...
How to create/draft a Dispatch
Audience Fleet Managers Applies To Fleet Dashboard > Dispatch Introduction With the Motive Dispatch feature Fleet Managers can create,...