How to add/use Motive Cards for In-App Mobile Fueling?

For a seamless fuel transaction experience, Motive allows you to use your Motive Card with the Mudflap, TruckSmart, and Pilot - myRewards Plus apps. These apps provide time-saving features such as reserving parking, purchasing fuel directly from the app, and even making shower reservations with just a few taps.

Learn more about the apps here. Quick links to download: [iOS] or [Android]

 

Steps: Adding/using Motive Card for In-App Mobile Fueling

 

Adding Motive Card to the Pilot App

1. Open the Pilot: myRewards+ app and tap the Fuel icon at the bottom.
2. Tap the Add a Payment Card box in the middle of the page.

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3. Create a new Wallet Code to help password-protect your Motive Card information in the App.

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4. Add your Card Number to the App by taking a picture of your Motive Card or typing it manually.

 

Note: If Motive Card Fraud Controls is enabled, ensure the card is unlocked before hitting the Continue button.

 

5. Click Save & Continue.

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6. Add your Motive Card information.
7. Select Continue.

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Note: You can get a transaction decline message if SMS Fraud Controls is enabled. In such a case, you can unlock your card by replying to the card decline text message and trying again. In case of a successful addition, it gets saved in your Payment Cards section, as shown below.

 

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Using the Motive Card for In-App Mobile Fueling

1. Once on-site, check lane status from the Fuel section of the Driver App.
2. Tap on the Start Mobile Fueling button.

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3. Enter your 4-digit wallet code or unlock with biometrics/Face ID.
4. Select your payment card and tap Continue.

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5. Select your fuel choice and tap Continue.

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6. Enter or confirm the prompted payment card information. Make sure that the card is unlocked if you have Fraud Controls enabled.

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7. Enter the 6-digit code at the pump to begin.

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8. Once you're done fueling, you receive a digital receipt.

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