How to reauthenticate bank account for Motive Cards

    Audience

    Fleet Admins
    Applies To Motive Cards

     

    Introduction:

    Re-authentication of your bank account is necessary for faster and more secure payment for Motive Cards. Fleet Admins Can Re-authenticate the bank account from the Fleet Dashboard.

     

    Steps:

    1. Log into Fleet Dashboard and click on the Admin icon in the left-hand side menu. 

     

    dashboard.png

    2. Click on Cards in the left-hand side Menu.

    3. Click on Manage under Linked Bank Account.

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    4. Click on Reauthenticate.

    5. A prompt Motive uses Plaid to link bank accounts appears. Click on Continue.

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    6. Select your bank account that you want to reauthenticate.

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    7. Pass the reCAPTCHA verification.

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    8. Enter the Username and Password as your credentials.  

    9. Click on Submit. 

     

     Your account is successfully reauthenticated!

     

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