If the logs are showing the wrong Date and Time zone, the Mobile device’s date and time settings are not set to automatic. To troubleshoot this issue, follow the steps below:
- Go to the Settings on your phone or tablet.
| Note: On some Android devices, the Date and Time settings can be located under System or General management. |
- Tap General management/System.
- Tap Date and time.
- Confirm the buttons next to the Automatic Date & Time are checked.
- After you have updated your Date & Time setting, log out of the Motive Driver app and log back in.
Your device will now automatically change time zones according to your location. Keep in mind that the time zone on your logs in the Motive Driver app should always reflect your home terminal’s time zone, and this should not change.
Was this article helpful?
Share this with others