| Audience | Drivers |
| Applies To | Motive Driver App |
Scenario:
When a Driver is trying to upload a document, the document is stuck in the uploading state regardless of having an active internet connection.
Note: This could be possible for the previous dates as well.
Steps:
- Navigate to the Home Screen of the Motive Driver App
- Scroll Down the middle of the Page from top to bottom: "This would trigger an App refresh and any stuck document within Driver App and the sync process will be triggered"
- Navigate to the Document Screen and check all the unsynced documents will be synced as soon as the process is cleared.
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