Can't Log out of Motive Driver App

Symptom: Unable to log out of Driver App

• Tapping on log out does nothing, you cannot log out of the Motive Driver App

Cause

• Device not connected to Active Internet Connection
• Motive Driver app unable to sync data with server

Solution

1. Force close all the running applications on the phone/tablet (Including the Motive Driver App).

2. Go to the main screen of the phone/tablet and open the Motive App again.

3. Tap on the hamburger icon.

4. Scroll down and tap on Log out.

 

 

If you are still getting an error while logging out of the Motive app, please reach out to our support team at 855-434-3564 or at support@gomotive.com. Our Support team can identify if there are any Sync issues and resolve them.

 

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