| Audience | Fleet Admins |
| Applies To | Vehicle Gateway |
Symptom(s): Vehicle Gateway has Code P issue
- Vehicle Gateway has Code P displayed.
Cause
- Unknown
Solution
1. Check if your Driver App is connected properly. The right-hand LED light is Green in case of a successful connection.
2. Leave the vehicle from the Driver App.
3. Log out from your Driver App and log into the Driver App after 15 seconds.
4. Select the current vehicle from the Driver App to connect it with the Vehicle Gateway.
5. If that doesn’t work, turn the engine off.
6. Unplug the Vehicle Gateway from the diagnostic port.
7. Wait for 5 minutes before plugging back the diagnostic port.
8. After connecting the Driver App, take a test drive over 5 MPH. The driving lock screen should appear on the App.
9. If you're using a Y cable, please remove it and connect the Vehicle Gateway directly to the diagnostic port.
10. Check the speedometer/tachometer gauges to ensure they are working fine