Safety Score and Behavior Insights on Driver App

Drivers can view their current Safety Score in the Driver App Performance Hub. When the score updates, a new task called Score Update appears in the Tasks to review widget for quick access.

View Safety Score on Driver App

  1. Drivers can view their Safety Score:
    • By scrolling down to Performance on the Driver App homescreen. 
  • OR by selecting Performance from the hamburger menu
  1. Performance Hub displays the following:
    • Tasks to Review: Pending tasks to be reviewed by the driver. The Score Update task will appear here whenever the Safety score gets updated. 
    • Safety Score: The Safety Score widget displays the current score of the driver for the indicated time period (rolling 4-week window).
Note: The Safety Score updates weekly based on safety event volume. Reducing events improves the score, while an increase causes it to decline.
  1. Tap the Score update or the Safety Score widget to view score details.
  1. The Safety Score screen features information on score changes, driver ranking, behavior impact, and the 12-week score trend.
  2. The top widget compares the latest score with the previous one, indicating the score category. It also displays the next Score update date. Event rate and miles-driven details with percentage changes are provided.
  3. Your Score Rankings widget displays the rank of the driver in the fleet and the different groups they are part of, if any. 
  1. The behaviors widget shows the top behaviors influencing the Safety Score and their impact on the score. The arrows indicate changes:
    • Red up arrow: Increased impact of behavior from the previous Score 
    • Green down arrow: Decreased impact of behavior from the previous score
  2. Tapping a particular behavior takes you to the Behavior Insights screen. 
Note: Multiple behaviors can impact your Safety Score, like Distractions, Close following, Speeding, and Hard braking, etc.
  1. The 12-week score trend widget illustrates the Safety Score trend over 12 weeks.

10. Once reviewed, tap Mark as Reviewed.

View behavior insights on the Driver App

Drivers can delve into detailed insights about specific behaviors affecting their Safety Score on the Behavior Insights screen.

1. Click the particular behavior task from:

  • The Tasks to Review widget, and then on the behavior screen, click the Behavior insights card.
  • Tap the particular behavior on the Safety Score Update screen.

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2. The first card inside the behavior insights compares the driver's performance on this behavior to the previous score period.

3. Below that, drivers can review various events tagged under this behavior.

4. The trend graph depicts Events/1000 miles for the behavior over 12 weeks.

5. Scroll down for the pro tip. The PRO TRIP describes the behavior and provides best practices to avoid it.

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