My camera keeps falling and does not stick to the windshield anymore.

    Audience Drivers, Fleet Admins
    Applies To Smart Dashcam and AI Dashcam

    Symptoms/Issue :

     

    When you switch dashcams from one truck to another or replace windshields and re-attach the dashcams, They become less sticky and might keep falling from the windshield. 

    Solution :

     

    There are two ways to get this resolved. 

    • Get a double-sided tape from any hardware store as per the following description.

              Black 3M Glass VHB Adhesive Pads with these dimensions ( for L x W x H: 1 x 1 x 0.1 inches).

    OR

    • Reach out to the Billing department of Motive at +18553433564. They can send you a complete Kit for your camera. This includes adhesive tape, along with cable clips and other items that you usually receive when you buy a camera. (The Charges may apply) 

     

     

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