Location not updating

     

    Audience Drivers, Fleet Admins
    Applies To GPS, Vehicle Gateway

     

    Symptom(s): Location not updating

    Location not updating on the Driver App.

     

    Cause

    • Issue with the GPS
    • Issue with the Vehicle Gateway

     

    Solution

    Troubleshoot GPS

    1. If the issue seems to be connected to your GPS, you need to troubleshoot it with a few simple steps.

     

    Troubleshoot Vehicle Gateway

    1. There could be multiple issues with your Vehicle Gateway, our troubleshooting guide houses all the possible solutions for your needs.



    Related Content

    Was this article helpful?
    9 out of 11 found this helpful

    Share this with others