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||Drivers, Fleet Admins
||GPS, Vehicle Gateway
Symptom(s): Location not updating
Location not updating on the Driver App.
- Issue with the GPS
- Issue with the Vehicle Gateway
1. If the issue seems to be connected to your GPS, you need to troubleshoot it with a few simple steps.
Troubleshoot Vehicle Gateway
1. There could be multiple issues with your Vehicle Gateway, our troubleshooting guide houses all the possible solutions for your needs.
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This article also appears under:
Resources for Drivers and other users of the Motive Driver App.
Resources for users of the Motive Fleet Dashboard and Motive Fleet App.
Resources on how to install all Motive hardware products, such as Vehicle Gateways and Cameras.
Reset password, add a vehicle, install vehicle gateway (ELD)