Audience | Drivers, Fleet Admins |
Applies To | GPS, Vehicle Gateway |
Symptom(s): Location not updating
Location not updating on the Driver App.
Cause
- Issue with the GPS
- Issue with the Vehicle Gateway
Solution
Troubleshoot GPS
1. If the issue seems to be connected to your GPS, you need to troubleshoot it with a few simple steps.
Troubleshoot Vehicle Gateway
1. There could be multiple issues with your Vehicle Gateway, our troubleshooting guide houses all the possible solutions for your needs.