Location not updating


    Audience Drivers, Fleet Admins
    Applies To GPS, Vehicle Gateway


    Symptom(s): Location not updating

    Location not updating on the Driver App.



    • Issue with the GPS
    • Issue with the Vehicle Gateway



    Troubleshoot GPS

    1. If the issue seems to be connected to your GPS, you need to troubleshoot it with a few simple steps.


    Troubleshoot Vehicle Gateway

    1. There could be multiple issues with your Vehicle Gateway, our troubleshooting guide houses all the possible solutions for your needs.

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